Refund Policy

Returns: 

We do not offer returns on sale items.  All sales are final.  

To be eligible for a return, on all new items, your item must be in unused condition.  You item must be in the in original packaging.

Your item will require a proof of purchase or receipt for return.

To request a return, email us at info@fontiene.com to request a RMA and mailing instructions.

 

Refunds: 

There are no refunds on sale items.  

If you request a refund, you will be required to return the purchased item.   We will notify you immediately upon inspection of item if it qualifies for refund.

Shipping cost and a restocking fee will apply.  These amounts will be deducted from any refund amount. 

If return is approved, we will initiate a refund to your credit card or original method of payment.  The processing time will vary based upon your card issuer’s policies.

 

Shipping: 

You will be responsible for paying the shipping cost for returning your item.  Shipping cost is non-refundable.   If you receive a refund, shipping will be deducted from your refund.

Contact Us:

 

If you have questions on how to return your time to us, contact us.